Customer Satisfaction Survey

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Priority Ranking
Please rank priority for the following aspects, based on how important it is to you.

Please rate on a scale of 1-6, where 1 means most important and 6 means least important.

Delivering requested number of trees:
Delivering trees that meet or exceed target contract specification:
Delivering fresh product on time:
Access to growing space:
Seedling Price:
Customer Support:
Quality of Our Seedlings
Overall K&C trees meet or exceed my requirements

1 - Always, 2 - Mostly, 3 - Sometimes, 4 - Rarely

Roots

1 - Excellent, 2 - Good, 3 - Not so good, 4 - Bad

Shoot caliper and Height

1 - Excellent, 2 - Good, 3 - Not so good, 4 - Bad

Buds and laterals

1 - Excellent, 2 - Good, 3 - Not so good, 4 - Bad

Quality of Our Service
I am able to place orders to grow seedlings with ease and support

1 - Always, 2 - Mostly, 3 - Sometimes, 4 - Rarely

I know how my seedlings are doing while K&C is growing them for me

1 - Always, 2 - Mostly, 3 - Sometimes, 4 - Rarely

K&C doesn't surprise me on any issues with my trees

1 - Always, 2 - Mostly, 3 - Sometimes, 4 - Rarely

I get support and answers to question in a timely manner

1 - Always, 2 - Mostly, 3 - Sometimes, 4 - Rarely

Technologies and Development
Would you be willing to participate in our product development trials?
Does K&C provide clients with information on alternative and new growing practices?
Is K&C staff committed to continual learning and fine tuning of growing practices?