Customer Satisfaction Survey Email Priority Ranking Please rank priority for the following aspects, based on how important it is to you. Please rate on a scale of 1-6, where 1 means most important and 6 means least important. Delivering requested number of trees: 1 2 3 4 5 6 Delivering trees that meet or exceed target contract specification: 1 2 3 4 5 6 Delivering fresh product on time: 1 2 3 4 5 6 Access to growing space: 1 2 3 4 5 6 Seedling Price: 1 2 3 4 5 6 Customer Support: 1 2 3 4 5 6 Quality of Our Seedlings Overall K&C trees meet or exceed my requirements 1 - Always, 2 - Mostly, 3 - Sometimes, 4 - Rarely 1 2 3 4 Roots 1 - Excellent, 2 - Good, 3 - Not so good, 4 - Bad 1 2 3 4 Shoot caliper and Height 1 - Excellent, 2 - Good, 3 - Not so good, 4 - Bad 1 2 3 4 Buds and laterals 1 - Excellent, 2 - Good, 3 - Not so good, 4 - Bad 1 2 3 4 Quality of Our Service I am able to place orders to grow seedlings with ease and support 1 - Always, 2 - Mostly, 3 - Sometimes, 4 - Rarely 1 2 3 4 I know how my seedlings are doing while K&C is growing them for me 1 - Always, 2 - Mostly, 3 - Sometimes, 4 - Rarely 1 2 3 4 K&C doesn't surprise me on any issues with my trees 1 - Always, 2 - Mostly, 3 - Sometimes, 4 - Rarely 1 2 3 4 I get support and answers to question in a timely manner 1 - Always, 2 - Mostly, 3 - Sometimes, 4 - Rarely 1 2 3 4 Technologies and Development Would you be willing to participate in our product development trials? Yes No Does K&C provide clients with information on alternative and new growing practices? Yes No Is K&C staff committed to continual learning and fine tuning of growing practices? Yes No
